PRAGMATEK understands that the only true measure of our success is the value we bring to clients and the success of the engagements we complete. Ours is a reputation-based business; our position in the market, our ability to use references, and our desire to win new business, increase market share, and meet our growth objectives depends exclusively on that track record.

So in 1997 we adopted a marketing tagline to communicate that idea: "Success is the Only Option." Some may think it's brash, and it certainly puts us in a visible position. But we're comfortable in this position. PRAGMATEK doesn't shy away from sharing responsibility with our clients for the success of a project.

The data presented in the chart at the right is based on three sources. The Standish Group published results of a survey they conducted measuring mid-sized companies' experience in ERP implementations: amount of functionality realized (they found only 40%), adherence to schedule (240%, or 2.4 times longer than planned) and adherence to budget (180%, or 1.8 times more expensive than planned). PRAGMATEK's Client Satisfaction Questionnaires have gathered the same information of our clients at the close of engagements since late 1999. Our results are near perfect in each of the same measures. Information Week Magazine found an overall satisfaction of 71% with integrators and consultants based on a large survey of client organizations. PRAGMATEK's overall satisfaction record is over 95%.

Work with PRAGMATEK and you'll understand how we live up to our claim that Success is the Only Option.