BPTA Execution and Deliverables: A Recipe for Success

BPTA-RoadmapIn our blog post entitled Business GPS: A Roadmap To Continuous Improvement, we described the “ingredients” in each phase of a Business Process Technology Alignment (BPTA) project. This post explains how to carry out a successful BPTA Plan, which is a recipe for successful project execution. It documents the actions necessary to define, prepare, integrate and coordinate the phases from Discover through Implement, as well as describes project execution, monitoring, controlling, and closing. It is also the communication tool to guarantee that key stakeholders understand the project deliverables. The key ingredients in the recipe for BPTA success are outlined below.

Project Scope, Constraints and Approach

A crucial element for BPTA projects is to clearly define the business purpose, objectives and goals to be achieved in a concise statement – the Project Charter. This defines the problem/opportunity statement and details what is In and Out of Scope (key deliverables, requirements and/or functionality). Key Assumptions drive the project approach, including whether to build or buy; to deliver iteratively (e.g. phases/releases/tracks, etc.); or to use subprojects.

Project Organization, Stakeholders, Roles and Responsibilities

Organizing for success requires key stakeholders and an effective BPTA team that embeds organizational resources into the project when skills are required. Well-defined roles and responsibilities for stakeholders and team members support company interests and provide direct impact and corporate oversight for the project.

Risk/Issue/Dependency Review

Identifying risks, issues and dependencies can be the difference between BPTA success and failure. Describing risk and outlining steps to reduce the impact are the mark of a strong project team. Issues must be captured with assigned steps for resolution. Dependencies must be understood with plans for keeping the BPTA efforts coordinated.

Project Communication/Change Management

Project documents should be stored in a shared repository (e.g., SharePoint) and critical project milestones, signoffs and governance activities must be tracked. Strong Change Management helps a project team ensure successful delivery of the business case and helps engage the entire organization in the process. A solid communication plan supports “a culture that just keeps moving in the right direction all the time.”

Recipe-for-SuccessRead a case study to see BPTA Plans applied for successful ERP program implementation. These Program Management tools are proven techniques for process improvement and technology upgrades. In our next article, we will describe the Impacts, Results, and Key Performance Indicators for BPTA projects.

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