Employment Opportunities

If interested, contact us at success@pragmatek.com

 

Sr. Management Consultant

Seeking highly experienced Management Consultants that have a strong track record of successfully helping businesses improve strategy, processes, people and technologies. Prior hands-on management experience in a senior management role under the titles of Senior Manager, Director, Vice President, Executive Vice President, Chief Operating Officer, Chief Executive Officer, Chief Financial Officer, Chief Information Officer, President, General Manager or former Business Owner required. Must be adapt at executive communications with the confidence and the ability to garner the respect, trust and loyalty of company executives, owners, employees and key shareholders. Diverse functional business experience desired including:

  • Executive Leadership
  • Operations
  • Sales and Marketing
  • Information Technology including knowledge in implementing and managing ERP, CRM, FSM, EPM system applications
  • Supply Chain – planning, sourcing/procurement, manufacturing/production, warehousing, distribution/logistics and returns, supply chain automation
  • Finance and Accounting
  • Field Service
  • Customer Service
  • Marketing Research
  • New Product Development
  • Quality and Continuous Improvement

Helpful to have experience in any of the following industry sectors: Consumer and Industrial Good Manufacturing, Food and Beverage Processing and related Manufacturing/Distribution, Medical Device/Pharmaceutical, Automotive/Transportation/Aerospace, Chemical Processing, Construction, Consumer Services, Distribution, Real Estate, Financial and Insurance.

Essential Duties include:

  • Conducting and presenting meaningful and impactful business and functional area assessments to discover improvement opportunities
  • Ability to drive the implementation of client recommendations for business and process improvements discovered during assessments
  • Ability to serve in role as Project Leader/Manager for the implementation of major business and process improvement initiatives for Pragmatek clientele
  • Process mapping and documentation including mapping current state processes and designing future state processes to improve a client’s business or functional area using process mapping tools such as Microsoft Visio
  • Ability to provide expertise on best process practices and various leading process methodologies and models including Lean, Six Sigma, APQC, SCOR, Gartner and other
  • Ability to develop and communicate cost benefit analysis and ROI for recommended client improvements
  • Ability to serve in a role as a functional expert to help guide clients in adopting changes that will provide a tangible and desired result
  • Ability to conduct and provide guidance on software or technology selection and necessary alignment with client processes including software selections for ERP, CRM, FSM, EPM system applications
  • Capability to provide knowledge, expertise and advise to client’s in the role of a business “turnaround” leader including working with mid-sized or smaller privately owned companies
  • Ability to develop and present impactful PowerPoint presentations (pre-sales and post-sale reports and recommendations) for executive audiences that are convincing and practical demonstrating your abilities, confidence, knowledge and expertise that will drive a positive result
  • Ability to generate consistent, high quality and sincere client testimonials and referrals based on ability to exceed client expectations

Job Qualifications

At least 15 combined years of business and management consulting experience. Strong communication capabilities and experience persuading executive audiences to implement changes being recommended.

Ability to work alone or as a team member. Strong project management skills to ensure all projects are on time, on budget with results and project output exceeding client expectations. Advanced degrees in Business, Economics, Finance or Computer Science preferred or equivalent experience. Ability to travel as necessary to client sites and or work virtually as required with little or no supervision. Must be comfortable with supporting sales in the development of client proposals. Helpful to have a diversified functional business experience with expertise in more than one functional area of business (example: having expertise and experience in both Manufacturing and Supply Chain). Critical knowledge of leading best practices and process methodologies and frameworks for business process improvement and technology.

 

Senior IFS FSM Consultant

Seeking experienced IFS Field Service Management that have a strong track record of successfully deploying IFS Field Service Management (FSM) solutions and major related components of IFS Service Management (SM) including:

  • Field Service Management
  • Work Force Scheduling and Planning
  • Mobile Field Service
  • Remote Assistance
  • Customer Engagement
  • Customer Self Service
  • Reverse Logistics and Depot Repair

Essential Duties include:

  • Providing expertise in IFS Field Service functionality and technical areas to help scope, design, configure, and deploy a working IFS FSM solution for applicable clients and associated industry verticals in manufacturing, distribution and service companies
  • Project Management to ensure on time, on budget with the right IFS FSM and related components deployed
  • Deep knowledge in leading service management processes to guide client project/process team members in designing/developing processes to be enabled with IFS functionality
  • Ability to train client personnel in FSM and Service Management components deployed in final solution configurations and often “train the trainer” approach
  • Communication and change management activities to ensure adherence to the IFS standards including implementation project scope, providing client with clear and consistent communication on progress, issues and creative FSM solution alternatives

Job Qualifications

Appropriate level of IFS education and certification in IFS FSM and other related learning areas including the latest IFS implementation methodologies. Must have extensive hands-on prior IFS FSM implementation experience. Prior functional business experience in service management processes and enabling technologies including information management, supply chain including reverse logistics, sales and marketing, manufacturing, customer service, field service, project management, engineering, new product development, quality and continuous improvement. Helpful to have diversified level of experience in other IFS modules. Helpful to have experience with a variety of IFS FSM interfaces and integrations with other 3rd party applications service management and data applications.